Wisteria Flowers and Gifts – Frequently Asked Questions
We’re located at the edge of the Neighborhood of the Arts, at 360 Culver Road near University Avenue in Rochester, New York.
Typically our shop is open Monday through Friday 9am – 5pm, and Saturday 9am – 3pm. Holiday hours vary so please call the shop at 585-271-0610 for updates.
Orders & Delivery
Yes! Our flower delivery service includes Rochester and surrounding areas. Please see our delivery area page for details.
If possible, we’ll leave the item in a secure area. If that isn’t an option, we’ll leave a missed delivery tag in the door and attempt to reach the recipient by phone to reschedule.
We accept credit cards and cash.
In order to provide each customer with personal service, we do not accept online orders. To place an order, please call 585-271-0610. For all other inquiries, use our contact form or visit our shop. We’d love to meet you!
Absolutely! Please call the shop to discuss your request. Please note that out-of-town fresh flower orders will be fulfilled through our Teleflora service.
Yes, we carry a large selection of unique gifts and home décor items and would love to help you find the perfect piece. We also offer custom gift baskets that can be personalized for any occasion.
We do! Our gourmet food baskets can be customized for any occasion and can include items such as fine cheese, chocolates, fresh fruit, dried fruit, snacks, non-alcoholic beverages and more.
Yes, we offer gift certificates in any denomination. To purchase, stop by the shop or call 585-271-0610. We can also deliver a gift certificate along with a plant, fresh flowers or other gift item, or mail them to a recipient.
Flowers & Plants
Yes, it is one of our specialties!
Of course! Please bring your container to the shop so we can discuss your vision.
We do. Our inventory varies but we have a fine selection of green plants, featuring a variety of succulents and bloomers.
We carry a large selection of many varieties.
Flower Care Tips
For arrangements in a vase, change the water frequently and, if possible, keep a fresh cut on the stems. For arrangements that contain OASIS floral foam, add water as needed.
Silk arrangements require very little care! Just use a hair dryer set on a no-heat setting to dust them off.
We will travel throughout the Greater Rochester region including surrounding suburbs and to all Finger Lakes locations.
I live out of town and cannot meet in person until just before my wedding. Can I still work with you?
Absolutely! We will be happy to work with you via phone.
No, we do not charge for consultations.
We do not. Our wedding services and fees are customized based upon your needs.
Ideally, you should book one year ahead of your wedding date to ensure availability. However, shorter time frames are also welcome.
Your dreams! It can also be helpful to bring images of flowers, arrangements, colors or anything else you love and want to share during your consultation.
Yes, a deposit is required to hold the date.
Full payment is due three weeks prior to the wedding date.
Yes, we have a very creative wedding department that makes use of silk flowers, candles, props, arches, silk trees and other accessories.
Yes, this service is available to our brides.
Yes, we’ll be happy to coordinate with your other vendors.
Yes, we offer event services from intimate gatherings to formal events. Whether you’re planning a birthday, shower or anniversary celebration, we can help bring your vision to life.
Of course! You decide what services you need and we will tailor our proposal to fit.
Yes, we offer traditional, seasonal and holiday in-home decorating services. Please view our portfolio for samples of our work. Call 585-271-0610 to speak with a design specialist and to schedule an onsite consultation.